General questions about our carpentry and electrical services

Once I've submitted a request, how long would it take for someone to get back to me?

Our team will get back to you within 24-48 hours of submitting a request. We'll schedule a 1st consultation session to understand your needs and requirements. After the 1st consultation, we'll schedule a 2nd consultation session to go through the design plan and quotation, which typically takes around 1 week.

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What if I want to redo a room that is not listed on the site?

No problem! Simply send us a photo or floorplan of the room, and we'll provide advice for space planning based on your needs and requirements.

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What if I don't know how I want to change my space?

Our space planner will guide you through the process during the 1st consultation session. We'll ask you some guided questions to find out what you need and what you like. The goal is to spark interesting ideas and collaborate with you to create a space that works for you.

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What is the next step after I've submitted a request for a quote?

After you submit a request, we'll get back to you within 24-48 hours to schedule the 1st consultation session. Once we understand your needs and requirements, we'll schedule a 2nd consultation session to go through the design plan, moodboard, and quotation.

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Can I see samples of materials in person?

Yes, absolutely! During the design proposal phase, we'll go through the materials with you and provide a quotation. You'll have the opportunity to see and touch the materials in person before making any decisions.

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